Legal

Cookie Policy

Last updated: April 2026

This policy explains what cookies and similar technologies Cole uses, why, and how you can control them.

Plain English summary: We use essential cookies to keep you logged in and make the app work. We use analytics cookies to understand how people use Cole so we can improve it. We don’t use advertising cookies. You can opt out of analytics cookies.

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website or use a web application. They allow the application to remember information about your visit — such as your login session — between page loads or return visits.

Cole also uses similar technologies including local storage and session storage within our web and mobile applications.

2. Cookies We Use

Cookie typePurposeCan you opt out?
Strictly necessaryAuthentication tokens to keep you logged in. Session management. Security tokens to prevent CSRF attacks. These are essential for the Platform to function.No — required for the Platform to work
FunctionalYour preferences (e.g. dark/light mode if offered). Your last-viewed section. Form state retention.No — required for a functional experience
AnalyticsUsage patterns, feature adoption, error tracking. Used to improve the Platform. Data is anonymised before analysis.Yes — via cookie preferences
AdvertisingCole does not use advertising cookies.N/A

3. Third-Party Cookies

The following third parties may set cookies in connection with your use of the Platform:

  • Stripe: Payment processing cookies when you use the payment features
  • Analytics provider: Where analytics are enabled

These third parties have their own privacy policies governing their use of cookies.

4. Managing Cookies

You can manage your cookie preferences through the cookie settings panel accessible from the Platform footer. You can also control cookies through your browser settings — most browsers allow you to refuse or delete cookies. Note that refusing essential cookies will prevent the Platform from functioning correctly.

For mobile applications, you can control device permissions (including storage) through your device settings.

5. Contact

For cookie-related queries, email privacy@usecole.co.uk.

Questions? Email legal@usecole.co.uk.